法律與社會變遷調查資料庫
Law and Social Change Survey Database

2019 調查第5期 (2)【臺灣司法制度之公正性、滿意度對執法人員之信賴度 𝐅𝐚𝐢𝐫𝐧𝐞𝐬𝐬 𝐨𝐟 𝐚𝐧𝐝 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐓𝐚𝐢𝐰𝐚𝐧’𝐬 𝐉𝐮𝐝𝐢𝐜𝐢𝐚𝐥 𝐒𝐲𝐬𝐭𝐞𝐦, 𝐚𝐧𝐝 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞 𝐢𝐧 𝐓𝐚𝐢𝐰𝐚𝐧’𝐬 𝐋𝐚𝐰𝐄𝐧𝐟𝐨𝐫𝐜𝐞𝐦𝐞𝐧𝐭 𝐏𝐞𝐫𝐬𝐨𝐧𝐧𝐞𝐥𝐬】

調查出處:
C1 以下是有關民眾對臺灣執法人員看法的問題,請依照您親身的經驗或整體印象來回答。 整體而言,請問您對臺灣的法院滿不滿意?(包括訴訟處理的速度、法官態度、法院的設施等)【How would you describe your general level of satisfaction with the judicial courts in Taiwan (includes satisfaction with court amenities, judges´ attitudes and efficiency in handling legal cases)?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 很滿意 (跳答C2題)【Highly satisfied (proceed to C2)】211.00%1.10%1.10%
(02) 還算滿意 (跳答C2題)【Satisfied (proceed to C2)】77938.00%41.50%42.60%
(03) 不太滿意【Dissatisfied】85441.60%45.50%88.10%
(04) 很不滿意【Highly dissatisfied】22410.90%11.90%100.00%
(97) 不知道 (跳答C2題)【I don’t know (proceed to C2)】1688.20%
(98) 拒答 (跳答C2題)【Prefer not to answer (proceed to C2)】60.30%
總和 𝐓𝐎𝐓𝐀𝐋2052100%
C1_1 請問您不滿意的最主要理由為?【Which of the following best describes the reason for your dissatisfaction?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 訴訟處理速度太慢【Slow handling of legal case】29514.40%27.60%27.60%
(02) 法官態度不佳【The judge showed poor attitude】653.20%6.10%33.70%
(03) 法院設施不完備【Court amenities can be improved】50.20%0.50%34.20%
(04) 判決結果不理想【Not satisfied with the court ruling】50924.80%47.70%81.90%
(05) 判決內容不易理解【It’s difficult to understand the court ruling】1447.00%13.50%95.40%
(06) 其他,請說明【Others, Please specify】492.40%4.60%100.00%
(97) 不知道【I don’t know】111%
(99) 跳答【Skip】97447.50%
總和 𝐓𝐎𝐓𝐀𝐋2052100.00%
C2 整體而言,請問您認為臺灣法官的判決公不公正?【In general, how would you describe the level of impartiality shown by judges in Taiwan?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 很公正 (跳答C3題)【Highly impartial (proceed to C3)】321.60%1.70%1.70%
(02) 還算公正 (跳答C3題)【Impartial (proceed to C3)】83640.70%44.50%46.20%
(03) 不太公正【Partial】78738.40%41.90%88.10%
(97) 不知道 (跳答C3題)【I don’t know (proceed to C3)】1637.90%
(98) 拒答 (跳答C3題)【Prefer not to answer (proceed to C3)】110.50%
總和 𝐓𝐎𝐓𝐀𝐋2,052100.00%
C2_1 請問您認為不公正的最主要理由為?【Which of the following best describes the act of partiality shown by judges in Taiwan?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 法官受到來自上級的壓力或政治人物的關說【Judges succumb to pressure from their higher-ups or lobbying by political figures】25412.40%25.40%25.40%
(02) 法官受到輿論的影響【Judges are influenced by public opinion】341.70%3.40%28.80%
(03) 法官的判決不符合社會期待【Judges’ ruling is contrary to societal expectations】36117.60%36.10%64.80%
(04) 法官收受賄賂【Judges accept bribes】592.90%5.90%70.70%
(05) 法官常識或社會經驗不足【Judges are lacking in general knowledge and/or social experience】884.30%8.80%79.50%
(06) 法官本身價值觀念有問題【Judges exhibit a warped value system】1768.60%17.60%97.10%
(07) 其他,請說明【Others, Please specify】291%2.90%100.00%
(97) 不知道【I don’t know】90.40%
(99) 跳答【Skip】104250.80%
總和 𝐓𝐎𝐓𝐀𝐋2052100.00%
C3 整體而言,請問您認為律師會不會盡心盡力地保護當事人的權益?【In general, to what extent do you agree that defense lawyers are highly committed to protecting the rights of their clients?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 一定會【Strongly agree】38818.90%20.50%20.50%
(02) 大概會【Agree】117457.20%61.90%82.40%
(03) 大概不會【Disagree】30114.70%15.90%98.30%
(04) 一定不會【Strongly disagree】331.60%1.70%100.00%
(97) 不知道【I don’t know】1487.20%
(98) 拒答【Prefer not to answer】80.40%
總和 𝐓𝐎𝐓𝐀𝐋2052100%
C4 整體而言,請問您認為檢察官在執行職務上公不公正?(例如:偵查、搜索、聲請羈押、起訴)【In general, how impartial do you think prosecutors are in carrying out their duties (e.g., executing investigations, searches, detention orders, and prosecution)?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 很公正【Highly impartial】1597.70%8.70%8.70%
(02) 還算公正【Impartial】115256.10%63.10%71.80%
(03) 不太公正【Partial】44121.50%24.20%95.90%
(04) 很不公正【Highly partial】743.60%4.10%100.00%
(97) 不知道【I don’t know】21810.60%
(98) 拒答【Prefer not to answer】80.40%
總和 𝐓𝐎𝐓𝐀𝐋2052100%
C5 整體而言,請問您認為警察執法時公不公正?【In general, how impartial do you think police officer are in carrying out their duties?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 很公正【Highly impartial】1989.60%10.00%10.00%
(02) 還算公正【Impartial】126261.50%63.90%73.90%
(03) 不太公正【Partial】43521.20%22.00%95.90%
(04) 很不公正【Highly partial】803.90%4.10%100.00%
(97) 不知道【I don’t know】713.50%
(98) 拒答【Prefer not to answer】60.30%
總和 𝐓𝐎𝐓𝐀𝐋2052100%
C6 請問您認為警察在執法的過程中,對一般民眾尊不尊重?【In your opinion, are police officers respectful of the public when carrying out their duties?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 很尊重【Very respectful】31015.10%15.60%15.60%
(02) 還算尊重【Respectful】131364.00%65.90%81.40%
(03) 不太尊重【Disrespectful】31915.50%16.00%97.40%
(04) 很不尊重【Very disrespectful】512.50%2.60%100.00%
(97) 不知道【I don’t know】592.90%
總和 𝐓𝐎𝐓𝐀𝐋2,052100.00%
C7 以下是民眾生活中的法律糾紛經驗與法律問題尋求協助之管道的相關題目,請您試著回想有沒有相關經驗,並根據您的經驗作答。 請問您有沒有被開過罰單?【Have you ever been dealt a fine?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 有【YES】154075.00%75.10%75.10%
(02) 沒有 (跳答C8題)【NO (proceed to C8)】51124.90%24.90%100.00%
(98) 拒答 (跳答C8題)【Prefer not to answer (proceed to C8)】10.00%
總和 𝐓𝐎𝐓𝐀𝐋2052100.00%
C7_1 請問您被警察開罰單時,警察公不公正?【In your experience, was the police officer impartial when dealing the fine?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 很公正【Highly impartial】46122.50%30.10%30.10%
(02) 還算公正【Impartial】72835.50%47.50%77.60%
(03) 不太公正【Partial】1607.80%10.40%88.00%
(04) 很不公正【Highly partial】572.80%3.70%91.70%
(05) 不適用(例如:不是被 警察開罰單,或沒有和 警察接觸)【Not applicable (e.g., the fine was not dealt by the police, or there was no contact with police officers involved)】1276.20%8.30%100.00%
(97) 不知道【I don’t know】50.20%
(98) 拒答【Prefer not to answer】20%
(99) 跳答【Skip】51225.00%
總和 𝐓𝐎𝐓𝐀𝐋2052100.00%
C7_2 請問您被開罰單時,有向政府機關申訴過嗎?【Have you ever made an appeal to a government agency after being dealt a fine?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 每件都有 (跳答C8題)【Every single time (proceed to C8)】80.40%0.50%0.50%
(02) 有些有,有些沒有【Only sometimes】1115.40%7.20%7.70%
(03) 全都沒有【Never】142069.20%92.30%100.00%
(97) 不知道 (跳答C8題)【I don’t know (proceed to C8)】10.00%
(99) 跳答【Skip】51225.00%
總和 𝐓𝐎𝐓𝐀𝐋2,052100.00%
C8 請問您有沒有被警察臨檢過?【Have you ever been stopped by the police for an ID check?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 有,一次【Once】29714.50%14.50%14.50%
(02) 有,兩次【Twice】26512.90%12.90%27.40%
(03) 有,三次或以上【More than twice】77637.80%37.80%65.20%
(04) 沒有(跳答C9題)【Never (proceed to C9)】71434.80%34.80%100.00%
總和 𝐓𝐎𝐓𝐀𝐋2052100.00%100.00%
C8_1 根據您的經驗,請問警察在執行臨檢時公不公正?【In your experience, was the police ofÏcer impartial when carrying out the ID check?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 很公正【Highly impartial】50524.60%38.10%38.10%
(02) 還算公正【Impartial】74836.50%56.50%94.60%
(03) 不太公正【Partial】552.70%4.20%98.80%
(04) 很不公正【Highly partial】160.80%1.20%100.00%
(97) 不知道【I don’t know】110.50%
(98) 拒答【Prefer not to answer】30.10%
(99) 跳答【Skip】71435%
總和 𝐓𝐎𝐓𝐀𝐋2052100.00%
C9 請問您曾經發生過下列哪種金錢糾紛?(若不止一種,則請回答最近一次所發生的糾紛)【Which of the following financial disputes have you ever been involved in (please share your most recent experience)?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 消費糾紛【Consumer dispute】1527.40%7.40%7.40%
(02) 詐欺【Fraud dispute】974.70%4.70%12.10%
(03) 借貸糾紛【Loan dispute】1115.40%5.40%17.60%
(04) 其他,請說明【Others, Please specify】482.30%2.30%19.90%
(05) 不曾發生金錢糾紛 (跳答C11題)【I have never experienced financial disputes (proceed to C11)】164280.00%80.10%100.00%
(97) 不知道 (跳答C11題)【I don’t know (proceed to C11)】20.10%
總和 𝐓𝐎𝐓𝐀𝐋2052100%
C10 請問您發生金錢糾紛時,曾經尋求過哪些對象的協助?(可複選)【Which of the following parties have you approached for help when faced with a financial dispute (multiple selections allowed)?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 警察【The police】6812.80%
(02) 律師【Lawyers】6311.80%
(03) 親友【Friends and family】9117.10%
(04) 調解委員會【Mediation committee】6612.40%
(05) 村里長、民意代表等地方人士【Village chiefs, borough chiefs, elected representatives, and other local authority】264.90%
(06) 政府機關 (例如消費者保護官)【Government agencies (e.g., consumer protection officers)】315.80%
(07) 公益團體 (法律扶助基金會、學校法律服務社團等)【Public welfare organizations (e.g., Legal Aid Foundation, legal service societies at universities)】224%
(08) 其他協助管道,請說明【Others, Please specify】224.10%
(09) 從未尋求過任何協助【I have never approached anyone for aid】14326.90%
總和 𝐓𝐎𝐓𝐀𝐋532100.00%
C11 請問您有沒有找過律師諮詢或處理和法律相關的事務?【Have you ever approached a lawyer for legal advice or legal services?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 有,一件【Once】33416.30%16.30%16.30%
(02) 有 ,二件【Twice】743.60%3.60%19.90%
(03) 有,三件或以上【More than twice】442.10%2.10%22.00%
(04) 沒有 (跳答C14題)【Never (proceed to C14)】160078.00%78.00%100.00%
總和 𝐓𝐎𝐓𝐀𝐋2052100.00%100.00%
C12 請問是請律師提供哪些服務?(可複選)【In your experience, which of the following legal services did you require of the lawyer (multiple selections allowed)?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 諮詢法律意見【Legal advice】33848.60%
(02) 撰寫書狀、契約【Drafting of legal documents and contracts】16724.00%
(03) 委託進行訴訟 (打官司)【Litigation】16523.70%
(04) 委託處理訴訟以外的事務 (如遺囑見證人等)【Non-litigation legal services (e.g., serving as the witness to a will)】223.20%
(05) 其他,請說明【Others, Please specify】40.60%
總和 𝐓𝐎𝐓𝐀𝐋696100.00%
C13 大致上而言,您對律師為您提供的服務滿不滿意?【In general, how satisfied were you with the legal service provided by the lawyer?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 很滿意【Highly satisfied】1246.00%27.60%27.60%
(02) 還算滿意【Satisfied】24912.10%55.50%83.10%
(03) 不太滿意【Dissatisfied】552.70%12.20%95.30%
(04) 很不滿意【Highly dissatisfied】211.00%4.70%100.00%
(97) 不知道【I don’t know】20.10%
(98) 拒答【Prefer not to answer】10.00%
(99) 跳答【Skip】160078%
總和 𝐓𝐎𝐓𝐀𝐋2052100.00%
C14 請問您曾經與家人或親戚之間發生過下列哪種糾紛?(若不止一種,則請回答最近一次所發生的糾紛)【Which of the following disputes have you ever had with your family members or relatives (please share your most recent experience)?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 金錢借貸【Disputes relating to financial loans】432.12.12.1
(02) 婚姻關係或子女議題【Disputes relating to marriage and/or children】633.13.15.2
(03) 繼承或家庭財產分配【Disputes relating to inheritance and/or the distribution of family wealth】783.83.89
(04) 奉養父母【Disputes relating to the care of parents】281.41.410.3
(05) 家庭暴力【Disputes relating to domestic violence】251.21.211.6
(06) 不曾發生任何糾紛 (跳答C16題)【I have never been involved in a family dispute (proceed to C16)】1,8068888.199.6
(07) 其他,請說明【Others, Please specify】80.40.4100
(98) 拒答 (跳答16題)【Prefer not to answer (proceed to C16)】10
總和 𝐓𝐎𝐓𝐀𝐋2052100.00%
C15 請問您發生前述糾紛時,曾經尋求過哪些對象的協助?(可複選)【Which of the following parties have you approached for help when faced with the above-mentioned disputes (multiple selections allowed)?】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 警察【The Police】247.50%
(02) 律師【Lawyers】5115.80%
(03) 親友【Friends and family】6821.10%
(04) 調解委員會【Mediation committee】247.50%
(05) 村里長、民意代表等地方人士【Village chiefs, borough chiefs, elected representatives, and other local authority】144.30%
(06) 政府機關 (社會局、家暴中心等)【Government agencies (e.g., the Department of Social Welfare, Domestic Violence and Sexual Assault Prevention Center)】134.00%
(07) 公益團體 (婦女新知、法律扶助基金會等)【Public welfare organizations (e.g., Legal Aid Foundation, Awakening Foundation)】175.30%
(08) 其他協助管道,請說明【Others, Please specify】61.90%
(09) 從未尋求過任何協助【I have never approached anyone for aid】10532.60%
總和 𝐓𝐎𝐓𝐀𝐋322100.00%
C16 請問您有沒有以下列身份上法院的經驗?【Have you ever been stopped by the police for an ID check16 Have you ever appeared in court in the following capacities (multiple selections allowed)? 】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 原告【As a plaintiff】1707.90%
(02) 被告【As a defendant】23110.70%
(03) 被害人【As a victim】753.50%
(04) 證人(跳答D1題)【As a witness (proceed to D1 if this is the only selection)】1979.10%
(05) 其他身份,請說明: (跳答D1題)【Others, Please specify (proceed to D1 if this is the only selection)】251.20%
(06) 沒有(跳答D1題)【NO (proceed to D1 if this is the only selection)】1,46367.70%
總和 𝐓𝐎𝐓𝐀𝐋2161100.00%
C17 請問判決的結果您這方是不是勝訴?(若有不止一次的經驗,請以最近一次的經驗回答)【Did you win the lawsuit (please share your most recent experience)? 】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 是【YES】1969.60%47.80%47.80%
(02) 還在進行中 (跳答D1題)【The case is still ongoing (proceed to D1)】301.50%7.30%55.10%
(03) 其他,請說明: (跳答D1題)【Others, Please specify (proceed to D1)】1849.00%44.90%100.00%
(97) 不知道 (跳答D1題)【I don’t know (proceed to D1)】70.30%
(99) 跳答【Skip】163579.70%
總和 𝐓𝐎𝐓𝐀𝐋2,052100.00%
C18 請問您對法院的判決滿不滿意?(若有不止一次的經驗,請以最近一次的經驗回答)【Were you satisfied with the court ruling (please share your most recent experience)? 】
選項人數/次數百分比%有效百分比%累積百分比%
(01) 很滿意【Highly satisfied】572.80%29.20%29.20%
(02) 還算滿意【Satisfied】1125.50%57.40%86.70%
(03) 不太滿意【Dissatisfied】170.80%8.70%95.40%
(04) 很不滿意【Highly dissatisfied】90.40%4.60%100.00%
(97) 不知道【I don’t know】10.00%
(99) 跳答【Skip】1,85690.40%
總和 𝐓𝐎𝐓𝐀𝐋2052100.00%